Privacy policy

Guangzhou Oufeng Trading Co., Ltd. ("we", "us", or "our") operates the website https://kalidorexis.com/ (the "Website"), a platform offering premium women's bags. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, make a purchase, or interact with our services. By accessing or using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. The types of information collected include:
1.1 Personal Information
Contact Information: Name, email address, phone number, shipping address, and billing address (provided when placing an order or contacting customer service).
Payment Information: Credit card details, PayPal account information, or other payment method data (processed securely through third-party payment providers; we do not store full payment details).
Account Information: If you create an account, we may collect your username, password, and preferences.
Communication Data: Records of your interactions with us (e.g., emails, chat messages, or customer service inquiries).
1.2 Non-Personal Information
Usage Data: Details about how you use the Website, including pages visited, time spent, device type, browser type, IP address, and operating system.
Aggregated Data: Anonymous data compiled from multiple users (e.g., popular products, browsing trends) that cannot be linked to any individual.
Cookies and Tracking Technologies: We use cookies (small text files stored on your device) to enhance your browsing experience, remember preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
Process and fulfill your orders (e.g., ship products, send order confirmations).
Provide customer support and respond to your inquiries.
Improve the Website’s functionality, design, and user experience.
Personalize your experience (e.g., recommend products based on browsing history).
Send promotional communications (e.g., new arrivals, exclusive offers) if you opt in to receive them.
Detect and prevent fraud, unauthorized access, or other security issues.
Comply with legal obligations (e.g., tax reporting, privacy regulations).
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent. We may disclose your information in the following circumstances:
Third-Party Service Providers: We share information with trusted partners who assist in operating the Website, processing payments, delivering orders, or providing customer support (e.g., payment processors, shipping carriers, email service providers). These partners are bound by confidentiality agreements and may only use your information to perform their services.
Legal Compliance: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Secure Socket Layer (SSL) encryption for data transmission.
Secure storage of sensitive information (e.g., payment data handled by PCI DSS-compliant providers).
Regular security audits and updates to our systems.
While we strive to protect your data, no online transmission or storage method is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: Request access to the personal information we hold about you, and ask to correct or update inaccurate data.
Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in our communications or contacting us directly.
Data Deletion: Request the deletion of your personal information, subject to legal or business obligations (e.g., retaining order records for tax purposes).
Cookie Preferences: Adjust cookie settings through your browser to block non-essential cookies.
To exercise these rights, please contact us using the information provided in Section 7. We may require verification of your identity before processing your request.
6. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately. If you believe a child has shared information with us, please contact us.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Company Name: Guangzhou Oufeng Trading Co., Ltd.
Email: oufengtrading@outlook.com
Phone: +86 18668035044
Address: Room 704, Building 1, No. 9 Nanling Road, Huashan Town, Huadu District, Guangzhou
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.